Moffitt Cancer Center Receives Press Ganey Human Experience Award for Patient Experience
TAMPA, Fla. — Moffitt Cancer Center has been named a 2023 Human Experience (HX) Guardian of Excellence and Pinnacle of Excellence Award winner by Press Ganey, a global leader in the health care experience and solutions services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
As a winner of the Press Ganey HX Guardian of Excellence Award and Pinnacle of Excellence Award, Moffitt ranks in the top 5% of health care providers in delivering patient experience. The cancer center has won four awards for outstanding inpatient and outpatient services.
“We’re deeply honored to accept the Human Experience awards recognizing our commitment to patient care. It’s a testament to the unwavering dedication and effort our team consistently delivers in ensuring top-notch care for our patients,” said Sabi Singh, chief operating officer of Moffitt. “As we continue to care for more and more cancer patients in need, we have maintained our commitment to providing excellent experiences.”
Moffitt has also seen significant increase in their patient satisfaction top box scores. The organization attained the highest-ever score for the 'Likelihood to Recommend Facility' question, reflecting their commitment to delivering exceptional compassionate care.
“This award symbolizes Moffitt’s commitment to raising the bar for health care standards, inspiring a culture of continuous improvement and innovation across the human experience,” said Patrick T. Ryan, CEO and chair at Press Ganey. “It underscores the importance of placing patients, health care professionals and industry partners at the core of our work, fostering a future where exceptional health care experiences are not just goals, but tangible achievements.”
Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
Moffitt has received additional accolades such as being named Top 10 in the nation by Newsweek, being recognized on Forbes’ America’s Best Large Employers List and Forbes’ Best Employers for Women, and is also a Tampa Bay Times Top Workplace.
About Moffitt Cancer Center
Moffitt is dedicated to one lifesaving mission: to contribute to the prevention and cure of cancer. The Tampa-based facility is one of only 56 National Cancer Institute-designated Comprehensive Cancer Centers, a distinction that recognizes Moffitt’s scientific excellence, multidisciplinary research, and robust training and education. Moffitt’s expert nursing staff is recognized by the American Nurses Credentialing Center with Magnet® status, its highest distinction. With more than 9,000 team members, Moffitt has an economic impact in the state of $2.4 billion. For more information, call 1-888-MOFFITT (1-866-211-3029), visit MOFFITT.org, and follow the momentum on Facebook, Twitter, Instagram and YouTube.
About Press Ganey
Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.
###
