Frequently Asked Questions About Your Medical Records

Man looking at medical records on computer

Patients can access their medical records at any time through the Patient PortalNotes and documents are available immediately after a physician signature. Whether you are an existing patient or scheduling your first appointment, here are some frequently asked questions about medical records.

How do I send Moffitt my medical records?

Contact the clinic you have an appointment with. They will let you know exactly what documents to provide.

What do I tell my physician, who needs to send my medical records to Moffitt?

Your referring physician should also contact the specific clinic and find out exactly what documentation they need. If a patient or their referring physician needs their Moffitt medical records to be sent out, they would contact ROI (Release of Information) at 813-745-3991.
Note: Patients can also access their records anytime through the Patient Portal

Can I request my medical record in person?

Yes. These Medical Record Offices are open Monday – Friday from 8:30 a.m. to 5 p.m.

  • Moffitt Clinic Building (3rd Floor/PACS Library)
  • Moffitt McKinley Campus (Next to Café)
  • Moffitt at International Plaza (Behind the Information Desk)
How do I get my medical records corrected? 

Log in to the Patient Portal if you would like to complete a correction form electronically or you may download a copy of the correction form and mail it to Medical Records at 12902 USF Magnolia Drive, Tampa, FL 33612.

What is the Tampa Bay Health Information Exchange (HIE)?

The Tampa Bay Health Information Exchange (HIE) was developed to assist in the sharing of protected health information among healthcare facilities in the Tampa Bay area. The HIE is a secure, electronic service that allows the sharing of health information between doctors’ offices, hospitals, pharmacies, labs, radiology centers, and other healthcare organizations. The HIE is a member of the Florida Health Information Exchange. It is also called Sunshine Health Connect.

LOG IN TO THE PATIENT PORTAL