Visitor Policy

Woman visits her father

In order to better protect our immunocompromised patients and team members from the risks of COVID-19, we will no longer allow visitors on campus. The more we can limit the number of people at the cancer center, the better we can prevent the spread of COVID-19. We understand how critical family members and caregivers are, and we will allow one healthy adult visitor in special circumstances. These include:

  • Patients with neurocognitive issues or who are unable to consent for themselves.
  • BMT inpatients may have one caregiver but this person must stay with the patient at all times.
  • Patients may have one visitor for comfort during end-of-life care.
  • Patients in the Intensive Care Unit may have one visitor for two hours each day.
  • Surgical and endoscopy patients may have one caregiver with them on the day of the procedure. Caregivers may accompany the patient to their inpatient room if needed and may stay for two hours. The no visitor policy will apply throughout the remainder of the hospitalization.

Patients with mobility issues will be escorted to their appointments and across the cancer center by Moffitt team members. We have additional staff to assist our patients who use wheelchairs and walkers.

Stay Connected with Loved Ones. When possible, we encourage you to use your smartphones to stay in touch with your family and loved ones during your visit. Moffitt can also set up Zoom video conferencing for loved ones to join appointments virtually. Click here to see more details on how to stay connected with loved ones during your time at Moffitt.

Self-Parking for Patients. Moffitt has reserved a limited number of spaces at Gold Valet on USF’s campus for patients to self-park. Please request this with the valet upon arrival.

Parking on Campus for Caregivers. For visitors on the USF campus who prefer to wait nearby, please park in Lot 47 near the corner of USF Magnolia and USF Alumni drives, which is 0.4 miles south of the hospital at the Magnolia campus.

Hotel Day Rates for Caregivers. The following hotels are offering day rates for family members and caregivers waiting for patients receiving outpatient treatment at Moffitt.

Wingate by Wyndham Tampa/At USF
3751 E. Fowler Ave.

Rate: $40 + tax
Hours: 8 a.m. – 5 p.m.
Method of Payment: Credit card only
Included: Wi-Fi and parking
Reservations: Walk-ins welcome or call the hotel

Home2 Suites by Hilton Tampa USF
11606 N. McKinley Drive

Rate: $59 + tax
Hours: 7 a.m. – 7 p.m.
Method of Payment: Credit card or cash
Included: Wi-Fi, parking, breakfast during breakfast hours, pool
Reservations: Walk-ins welcome or call the hotel

Residence Inn Tampa at USF/Medical Center
13420 N. Telecom Parkway

Rate: $59 + tax
Hours: 10 a.m. – 4 p.m.
Method of Payment: Credit card only
Included: Wi-Fi and parking
Reservations: Walk-ins welcome or call the hotel

Publix Pharmacy at Moffitt

The Publix pharmacies at the Magnolia and McKinley campuses are offering curbside service to assist patients and caregivers with medication pickup. Most patients also have the option to transfer their prescriptions to other Publix pharmacy locations in your communities. Additionally, many insurance companies are allowing patients to obtain several months’ worth of prescriptions during this time. For your safety, we encourage you to take advantage of this option for maintenance medications to reduce unnecessary travel. 

Patients are encouraged to download the Publix Pharmacy app and prepay for your orders to expedite the process. For those picking up prescriptions from a Publix Pharmacy at Moffitt, please call to ensure your prescriptions are ready before traveling to the cancer center. You can also check the status using the Publix Pharmacy app. Once you arrive at the valet, please call the appropriate Publix pharmacy and a team member will bring the medications out to your vehicle.  

  • Publix Pharmacy at the Moffitt Magnolia Campus (USF) – 813-745-8484
  • Publix Pharmacy at the McKinley Outpatient Center – 813-978-1694