Visitor Policy

Man using a tablet computer to chat with family

Moffitt Cancer Center is monitoring the impact of the COVID-19 pandemic and is taking extra precautions to protect our immunocompromised patients and team members. We are open for patient care. 

Visitor Policy. We are allowing one healthy adult visitor per patient for clinic visits. Visitors may accompany patients in exam rooms. Blood Draw and Infusion patients are also allowed one healthy adult visitor, but all visitors must wait in the waiting room during treatment. Please note, children are not allowed on campus. Any additional guests are not permitted to wait inside Moffitt facilities.

Patients in the hospital or undergoing surgeries or procedures may have one constant healthy adult visitor per day during visiting hours of 11 a.m. to 6 p.m. They must remain in the patient’s room and limit travel through common areas of the hospital.

For Surgeries and Endoscopies

  • Surgical and endoscopy patients may have one caregiver with them on the day of the procedure.
  • Caregivers may accompany the patient to their inpatient room if needed; reasonable accommodations will be made when this occurs outside of visiting hours of 11-6. Inpatient visiting hours will apply for the rest of the patient’s stay.

For Urgent Care

  • One healthy adult visitor may stay with the patient until a disposition is determined.
  • If the patient is admitted, one visitor is allowed during visiting hours from 11-6.

For BMT Patients in the Hospital

  • BMT inpatients may have one designated caregiver that must stay with the patient for the entire time of their hospitalization.

For End-of-Life Care and Support

  • Patients may have two caregivers for comfort when end of life is imminent.

All patients and visitors will be screened at Moffitt entrances. Inpatient visitors should enter at Red Valet to be screened, check in with the concierge and receive a sticker with the room number they will be visiting. Masks must be worn at all times on campus, per Moffitt policy and in accordance with the Hillsborough County mask mandate. Failure to wear a mask may result in the visitor being asked to leave or being escorted from campus. Visitors must adhere to social distancing guidelines in place in all waiting areas. Please note, you may be asked to step out of congested waiting rooms and redirected to other areas.

We appreciate your understanding as we take these necessary steps to prevent the spread of COVID-19.

Stay Connected with Loved Ones. When possible, we encourage you to use your smartphones to stay in touch with your family and loved ones during your visit. Moffitt can also set up Zoom video conferencing for loved ones to join appointments virtually. Click here to see more details on how to stay connected with loved ones during your time at Moffitt.

Self-Parking for Patients. Moffitt has reserved a limited number of spaces at Gold Valet on USF’s campus for patients to self-park. Please request this with the valet upon arrival.

Hotel Day Rates for Caregivers. The following hotels are offering day rates for family members and caregivers waiting for patients receiving outpatient treatment at Moffitt.

Wingate by Wyndham Tampa/At USF
3751 E. Fowler Ave.

Rate: $40 + tax
Hours: 8 a.m. – 5 p.m.
Method of Payment: Credit card only
Included: Wi-Fi and parking
Reservations: Walk-ins welcome or call the hotel

Home2 Suites by Hilton Tampa USF
11606 N. McKinley Drive

Rate: $59 + tax
Hours: 7 a.m. – 7 p.m.
Method of Payment: Credit card or cash
Included: Wi-Fi, parking, breakfast during breakfast hours, pool
Reservations: Walk-ins welcome or call the hotel

Residence Inn Tampa at USF/Medical Center
13420 N. Telecom Parkway

Rate: $59 + tax
Hours: 10 a.m. – 4 p.m.
Method of Payment: Credit card only
Included: Wi-Fi and parking
Reservations: Walk-ins welcome or call the hotel

Publix Pharmacy at Moffitt

The Publix pharmacies at the Magnolia and McKinley campuses are offering curbside service to assist patients and caregivers with medication pickup. Most patients also have the option to transfer their prescriptions to other Publix pharmacy locations in your communities. Additionally, many insurance companies are allowing patients to obtain several months’ worth of prescriptions during this time. For your safety, we encourage you to take advantage of this option for maintenance medications to reduce unnecessary travel. 

Patients are encouraged to download the Publix Pharmacy app and prepay for your orders to expedite the process. For those picking up prescriptions from a Publix Pharmacy at Moffitt, please call to ensure your prescriptions are ready before traveling to the cancer center. You can also check the status using the Publix Pharmacy app. Once you arrive at the valet, please call the appropriate Publix pharmacy and a team member will bring the medications out to your vehicle.  

  • Publix Pharmacy at the Moffitt Magnolia Campus (USF) – 813-745-8484
  • Publix Pharmacy at the McKinley Outpatient Center – 813-978-1694