Visitor Policy

Man using a tablet computer to chat with family

As the transmission of COVID-19 declines within our community, Moffitt is expanding our visitor policy to include two healthy adult visitors for inpatient and outpatient appointments beginning Feb. 14. For the safety of our patients, masks must be worn at all times on campus regardless of vaccination status and visitors with respiratory symptoms will not be allowed on campus. Children are not allowed on campus. Hospitals like Moffitt are held to higher standards to protect those who may be more vulnerable to COVID-19. 

Visitor Policy. As of Feb. 14, Moffitt is updating our visitor policy as follows:

Outpatient appointments — Two healthy adult visitors are allowed. For outpatient infusion bays, one visitor is allowed and the other visitor must wait in the infusion lobby.

Inpatients — Two constant healthy adult visitors are allowed (visitors may not change throughout the day), and one may stay overnight in the hospital. Visitation hours for additional visitors end at 9 p.m. Inpatient visitors must check in at the Red Valet information desk.

Please note, children are not allowed on campus.

ADDITIONAL DETAILS

Surgeries

  • Surgical patients may have two constant healthy adult visitors.
  • The visitors may accompany the patient to their inpatient room (if applicable). 

Endoscopies

  • Endoscopy patients may have two constant healthy adult visitors with them on the day of the procedure. 
  • The visitors may accompany the patient to their inpatient room (if applicable).

Urgent Care

  • Two constant healthy adult visitors are allowed; one may remain with the patient and one must wait in overflow lobbies.

BMT Patients in the Hospital

  • BMT inpatients may have one healthy adult caregiver per day, and we encourage only one caregiver that will stay with the patient for the entire time of their hospitalization. 

End-of-Life and Extenuating Circumstances

  • Patients may have two caregivers for comfort when end of life is imminent. The two-visitor limit may be relaxed upon approval.

Visitors must:

  • Be 18 or older (children are not allowed on campus).
  • Be screened for COVID-19 symptoms prior to entry.
  • Remain fully masked at all times, regardless of vaccination status. Failure to wear a mask may result in the visitor being asked to leave or being escorted from campus.
  • Remain in patient rooms or with the patient throughout the appointment unless otherwise directed by staff.
  • Adhere to social distancing guidelines.

Waiting Rooms
Please note, space in many of the waiting rooms at Moffitt will be limited. If social distancing cannot be maintained, overflow seating is available in the Red Lobby, Gold Lobby and SRB caregiver area.

Thank you for your understanding as we take these necessary steps to prevent the spread of COVID-19.

Stay Connected with Loved Ones. When possible, we encourage you to use your smartphones to stay in touch with your family and loved ones during your visit. Moffitt can also set up Zoom video conferencing for loved ones to join appointments virtually. Click here to see more details on how to stay connected with loved ones during your time at Moffitt.

Self-Parking for Patients. Moffitt has reserved a limited number of spaces for patients to self-park. Please request this with the valet upon arrival.

Publix Pharmacy at Moffitt

The Publix pharmacies at the Magnolia and McKinley campuses are offering curbside service to assist patients and caregivers with medication pickup. Most patients also have the option to transfer their prescriptions to other Publix pharmacy locations in their communities. Additionally, many insurance companies are allowing patients to obtain several months’ worth of prescriptions during this time. For your safety, we encourage you to take advantage of this option for maintenance medications to reduce unnecessary travel. 

Patients are encouraged to download the Publix Pharmacy app and prepay for your orders to expedite the process. For those picking up prescriptions from a Publix Pharmacy at Moffitt, please call to ensure your prescriptions are ready before traveling to the cancer center. You can also check the status using the Publix Pharmacy app. Once you arrive at the valet, please call the appropriate Publix pharmacy and a team member will bring the medications out to your vehicle.  

  • Publix Pharmacy at the Moffitt Magnolia Campus (USF) – 813-745-8484
  • Publix Pharmacy at the McKinley Outpatient Center – 813-978-1694