Moffitt Online Registration Experience (MORE) Frequently Asked Questions

Moffitt is committed to providing the most convenient and efficient methods to fulfill our patients’ health care needs. Registering online offers patients an opportunity to complete important pre-appointment demographic updates and forms in the comfort of their homes.

Key benefits

  • Faster check-in / reduced wait times
  • Leisure of completing forms in the safety of your home
  • Quick access to programs, resources and support groups

Did you know that you can now register online in advance for your upcoming appointments 14-days prior to your next appointment? This will allow you a quicker check-in time the actual day of your visit.  Just log into your Patient Portal account and click on the "Online Registration" link at the top left of the screen.

MORE on the Patient Portal

What other services can be done through MORE?

MORE gives patients the ability to complete required forms, confirm appointments, receive appointment reminders, view appointment details, and view and print itineraries and directions.

Is it safe to put my personal information online?

Yes, MORE is a HIPAA-compliant platform. Your personal information is stored on a secured server. Moffitt’s cybersecurity and IT teams have worked diligently to vet and configure Moffitt’s corporate account to safeguard against any threat.

Why is Moffitt switching to registering online and can I still register at the hospital?

In an effort to enhance the patient experience, we encourage you to complete the pre-appointment paperwork online prior to arrival. However, Moffitt will continue to have staff onsite to assist patients with their registration requirements.

How do I access online registration?

Once an appointment is scheduled, you will receive a confirmation email which includes an online registration link. Use this link to access the online registration process. If you have not already established a login, you will need to create an account and password.

Patients will not be eligible to complete the online registration until 14 days prior to their scheduled appointment. At the time a reminder will be sent which then allows the patient to register. 

 

What is the difference between MyMoffitt Patient Portal and the Appointment Dashboard?

The Patient Portal provides patients convenient and secure access to health records, and also the ability to request prescription refills.

MORE Dashboard offers patients the ability to register online before their appointment. Patients may view upcoming appointments, complete personal information, and view or print itineraries and directions.

How do I check-in?

Upon arrival, a team member will be available to support patients with faster check-in. If you have questions, please call the Portal Support Team at 813-745-8111.

When will this service be available?

The online registration tool will be coming late summer 2020.