Moffitt Cancer Center Receives 2018 Press Ganey Guardian of Excellence Award for Outstanding Performance in Patient Experience for Fourth Time

November 12, 2018

TAMPA, Fla. — Moffitt Cancer Center has been recognized as a winner of the 2018 Press Ganey Guardian of Excellence Award for its commitment to offering an exceptional patient experience. This is the fourth consecutive year that Moffitt has received the recognition.

The Press Ganey Guardian of Excellence Award is a nationally recognized symbol of achievement in health care. The award honors organizations that have maintained a positive performance in the top 5 percent of Press Ganey clients.

The award is given annually based on quarterly performance for the course of the award year. Eligibility for the award is based on an organization’s participation in inpatient surveying, and a peer group ranking of the 95th percentile or above on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey.

The Centers for Medicare & Medicaid Services requires all inpatient hospitals to participate in HCAHPS surveys to standardize and measure patients’ perception of their hospital experience. Moffitt began participating in HCAHPS surveys in April 2014, and since then, the cancer center has been recognized by Press Ganey for outstanding patient experience each year.

“This award is a wonderful recognition of the hard work and achievements by our team members this year, and we will continue our dedication to upholding quality and compassionate care for our patients and their families,” said Jack Kolosky, Chief Operating Officer and President of Moffitt Hospital.

Moffitt is one of more than 10,000 health care facilities partnered with Press Ganey.

“We are proud to partner with Moffitt Cancer Center,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, Moffitt demonstrates its commitment to advancing the overall quality of health care.”

The award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.

About Moffitt Cancer Center

Moffitt is dedicated to one lifesaving mission: to contribute to the prevention and cure of cancer. The Tampa-based facility is one of only 49 National Cancer Institute-designated Comprehensive Cancer Centers, a distinction that recognizes Moffitt’s scientific excellence, multidisciplinary research, and robust training and education. Moffitt is a Top 10 cancer hospital and has been nationally ranked by U.S. News & World Report since 1999. Moffitt devotes more than 2 million square feet to research and patient care. Moffitt’s expert nursing staff is recognized by the American Nurses Credentialing Center with Magnet® status, its highest distinction. With more than 6,000 team members, Moffitt has an economic impact in the state of $2.1 billion. For more information, call 1-888-MOFFITT (1-888-663-3488), visit MOFFITT.org, and follow the momentum on FacebookTwitter and YouTube

 

About Press Ganey

Press Ganey Holdings (NYSE: PGND) is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for health care organizations across the continuum of care. Celebrating 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help health care organizations reduce patient suffering and improve clinical quality, safety and the patient experience.

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